You can book by calling our 24x7 reservations line on +91 11 4258 8888, emailing enquiry@ktcindia.com, sending a WhatsApp message, or submitting the enquiry form on any page of this website. A reservations executive confirms availability, vehicle type and pricing before anything is finalised.

For a standard sedan or SUV in a metro city, a few hours notice is usually enough. For a specific model, a coach, a wedding fleet or travel during peak season, we recommend at least three to seven days so the exact vehicle can be reserved for you.

Yes. Our control room operates around the clock and we hold reserve vehicles in major cities for short notice requirements. Same day airport transfers and city disposals are common requests and are usually confirmed within minutes.

Yes. Reservations, dispatch and on-road support run 24x7, every day of the year, including public holidays. Late night airport arrivals and early morning departures are routine for us.

Local city use is normally billed as a four hour or eight hour package, or as a point to point transfer. Outstation journeys are billed per day with a minimum daily kilometre allowance. There is no minimum contract length for corporate accounts.

Yes. Multi day bookings are common for delegations, film units, weddings and touring itineraries. The same vehicle and the same chauffeur normally stay with you for the whole assignment, which makes the experience far smoother.

Yes, and we recommend it when the vehicle matters to the occasion. Specific models such as the Mercedes S-Class, V-Class or a Toyota Vellfire should be requested in advance so the exact car can be blocked for your dates.

We will always try. Colour availability depends on the city and the model. Black and white are the most commonly available in the luxury segment. Tell us at the time of booking and we will confirm what is possible.

You receive a written confirmation by email with the vehicle type, date, reporting time, pickup address and the billing basis. Chauffeur and vehicle details are shared before the journey begins.

Chauffeur name, mobile number and vehicle registration are shared shortly before the pickup time, typically the evening before for a morning departure. For airport pickups you also receive them once the chauffeur reaches the terminal.

Yes. Timing changes, route changes and vehicle upgrades can usually be accommodated if you tell us with reasonable notice. Changes are subject to availability and any difference in tariff.

Usually yes. Tell the chauffeur or call the control room and we will check whether the vehicle is free. Extensions are billed on the applicable hourly and kilometre rate.

Yes. A large share of our work comes from overseas corporate travel desks, embassies and international tour operators booking ground transport in India on behalf of their travellers.

Yes. Bookings are frequently made by travel desks, executive assistants and event agencies for a third party. Simply give us the traveller name and contact number so the chauffeur can identify them.

Yes. A GST compliant invoice is issued for every booking. Corporate accounts can be invoiced monthly against a purchase order or cost centre rather than trip by trip.

Yes. Multi vehicle movements are a core part of what we do, from a two car executive movement to a fifty vehicle conference. One coordinator manages the whole fleet so you have a single point of contact.

Yes. Our dispatch team holds standby vehicles in every operating city. If a vehicle develops a problem, a replacement is sent without you having to arrange anything.

Yes. The 24x7 control room number is on your confirmation and every journey is GPS tracked, so our team can see where the vehicle is and assist immediately.

Date and reporting time, pickup and drop locations, the number of passengers and luggage, the vehicle preference if any, and a contact number for the traveller. For corporate bookings we also record the cost centre or reference.

Corporate clients with regular volume are set up with a dedicated account manager and a defined booking channel, which can be email, phone or an agreed template. Please contact us to discuss the arrangement that suits your team.

Yes, and corporate work is the largest part of our business. We hold long standing accounts with multinationals, banks, consultancies, manufacturers, technology companies and government departments across India.

Corporate accounts are set up on credit terms with agreed tariffs, monthly consolidated invoicing, a named account manager and defined service levels. Retail hire is booked and settled per journey.

Contact us with your expected requirement, cities and monthly volume. We prepare a proposal covering vehicle categories, tariffs and service levels, then complete documentation and onboarding, usually within a few working days.

Yes. Approved corporate accounts are given credit terms with monthly invoicing. The exact terms are agreed during onboarding and depend on volume and the account structure.

Yes. Bookings can be tagged to a cost centre, project code, employee name or department, and the monthly invoice broken out accordingly. This is one of the most requested features by finance teams.

Yes. Corporate accounts receive periodic reporting covering trips, vehicle categories, cities, cost centres and spend, which helps travel managers see where the budget is going.

Yes. Dedicated vehicles on monthly retainer are a standard arrangement for directors and senior management, with the same car and the same chauffeur assigned throughout.

A vehicle and chauffeur are placed at your disposal for the month on an agreed package of hours and kilometres, with any excess billed at a pre agreed rate. It works out considerably better than daily hire for regular use.

Yes. Hosting inbound visitors is a regular assignment, covering airport reception, hotel transfers, meeting movement and onward domestic travel, with chauffeurs briefed on the itinerary in advance.

Yes. We handle group movement for offsites, training programmes and annual events, from a handful of vehicles to full coach fleets, including staggered departures and late night returns.

Yes. Audit teams and inspection visits often need multi day vehicles that can handle long highway runs and industrial estates. SUVs and MPVs are commonly used for this.

Yes. A single corporate agreement can cover every city we operate in, with consistent tariffs, one invoice and one account manager rather than separate local arrangements.

Yes. We regularly execute confidentiality agreements for clients whose travel patterns or passengers are sensitive, and our chauffeurs are trained on discretion as part of induction.

Yes. We are an established company with full statutory registrations and can provide the documentation, insurance certificates and compliance records that corporate procurement teams typically request.

Yes. Board level movement is handled with flagship sedans, protocol trained chauffeurs and coordinated arrival timing so directors are not left waiting or arriving out of sequence.

Yes. Our owned fleet and multi city footprint let us scale for peaks such as conference season, financial year end or a large visiting delegation, without dropping the service standard.

Yes. Tariffs are structured around expected monthly volume, and reviewed periodically as the account grows.

Yes. We routinely work within client travel policies, including approved vehicle categories by grade, booking approval routes and spend limits.

Yes. Many corporate accounts need night shift transport, early airport departures and weekend movement. Our operation runs continuously, so this is standard rather than exceptional.

Your named account manager during business hours, and the 24x7 control room at any time. Escalation contacts are shared at onboarding so nothing waits for the next working day.

Yes. We operate employee transport contracts for corporate offices, technology campuses, manufacturing plants and BPO operations, covering scheduled shift movement and ad hoc requirements.

Typically the Toyota Innova Crysta, Force Urbania, Toyota Hiace and larger buses and coaches, chosen by headcount, route and pickup density. Executive sedans are used for management level travel.

Yes. Multi shift operations including night shifts are standard. Routes, rosters and reporting times are agreed in advance and adjusted as headcount changes.

Yes. Night transport for women employees is handled in line with statutory requirements, which commonly include a security escort and a route plan that avoids the employee being the last drop.

Yes. KTC employs women chauffeurs and they can be allocated to employee transport routes where a client requests it, subject to availability in that city.

Routes are built from employee home locations, shift timings and traffic patterns, then reviewed regularly. The aim is to keep travel time reasonable while keeping vehicle occupancy efficient.

Yes. Every vehicle is GPS tracked and visible to our control room throughout the journey, which supports both employee safety and client reporting.

Tracking visibility can be provided as part of the contract. The exact arrangement is agreed with the client, since requirements differ between organisations.

The control room dispatches a replacement vehicle immediately and informs the client transport desk. Standby vehicles are held in each operating city precisely for this.

For larger contracts, yes. An on site coordinator manages daily rosters, handles exceptions and acts as the direct point of contact for your facilities or HR team.

Chauffeurs undergo background verification, licence and document checks, and induction training covering safe driving, conduct and the specific protocols of employee transport.

Yes. Contracts are structured so vehicle counts can be adjusted with agreed notice as your headcount or shift pattern changes.

Yes. We operate in industrial belts including Manesar, Chakan, Oragadam, Sriperumbudur and Talegaon, where routes often start well before dawn.

Employee transport contracts are available across our operating cities. Coverage and vehicle mix are confirmed city by city during the proposal stage.

Usually on a monthly contract basis per vehicle per route, with a defined package of hours and kilometres. Ad hoc and overtime movement is billed separately at agreed rates.

Yes. Contracts can be scoped to one department, one shift or one building rather than the whole organisation.

Yes. Many clients now need transport on selected days rather than daily. Contracts can be structured around variable schedules instead of fixed daily deployment.

Yes. We operate an electric vehicle fleet and can deploy EVs on employee transport routes where charging logistics and route lengths make it practical, which also supports client sustainability reporting.

Yes. Town halls, annual days and training events often need short term additional vehicles, which we can add to an existing contract without a separate agreement.

Punctuality, vehicle condition, chauffeur conduct and escalation response are the standard measures. Specific service levels are written into the contract and reviewed with the client periodically.

Yes. Airport transfers are one of our highest volume services, covering arrivals, departures and inter terminal movement in every city we operate.

Yes. Our dispatch team monitors flight status so the chauffeur is in position when you actually land, rather than at the originally scheduled time.

Nothing changes for you. We track the flight and adjust the reporting time. A reasonable waiting allowance is included and any extended wait is discussed rather than applied silently.

Normally at the arrivals exit with a name board, or at an agreed meeting point. For premium arrivals we can coordinate with the airport meet and greet service.

Yes. Late arrivals and pre dawn departures are routine. The reservations line and control room operate 24x7 specifically for this.

Yes. Group arrivals are handled with the right mix of vehicles, from a single Toyota Hiace to multiple coaches, with one coordinator managing the reception.

Yes. Delhi is our largest operation and Terminal 3 is our highest volume pickup point, with vehicles positioned around the clock.

All major Indian airports including Delhi, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad, Goa, Kochi, Jaipur and Chandigarh, plus regional airports on request.

Yes. We coordinate with private terminals and FBOs for general aviation arrivals, where the vehicle is often required much closer to the aircraft than at a commercial terminal.

Yes. Airline crew handling is a specialist service we operate for carriers, moving cockpit and cabin crew between the airport and layover hotels on strict timings.

Crew movement is timing critical and highly repetitive, with rosters that change daily. It requires dedicated vehicles, briefed chauffeurs and a dispatch team that can absorb schedule changes at short notice.

Typically the Toyota Hiace, Force Urbania and larger coaches depending on crew complement, with sedans for cockpit crew where the airline requires separate movement.

Yes. Tell us the luggage volume when booking and we will send a vehicle with appropriate boot space, such as an MPV or van rather than a sedan.

Yes, through our concierge service, which can include airport meet and greet, porter assistance and fast track where available.

Yes. Return transfers can be booked at the same time and are frequently arranged as a pair for business trips.

Yes. Inter airport transfers, for example between terminals or between city airports, are handled as a standard point to point transfer.

Airport entry charges, parking and tolls are billed at actuals unless your corporate tariff includes them. This is set out clearly on the invoice.

Yes. A standard waiting allowance is included after landing. If clearance takes longer, the chauffeur waits and the control room keeps you informed.

Yes. Conference and summit arrivals are a specialism, with staggered reception desks at the airport and coordinated vehicle release so delegates are not left waiting.

Yes. Airport to outstation transfers are common, for example landing in Delhi and travelling on to Agra, Jaipur or Chandigarh by road.

Yes. Weddings are a major part of our work, covering the bridal car, family vehicles and guest transport as a single coordinated operation.

The Mercedes S-Class and Jaguar XJL are the most requested bridal cars, with the Mercedes V-Class and Toyota Vellfire used for immediate family. Vintage cars are chosen when the couple want something distinctive.

Yes. We maintain a vintage collection that is one of the most requested parts of our fleet for weddings and photo shoots. These need to be booked well in advance.

Yes. Floral decoration can be arranged on request, or your decorator can dress the car. We ask that fixings do not damage the paintwork and our team will advise on this.

Yes, and it is usually better handled together. We provide coaches and vans for guest shuttles between hotels and venues alongside the family vehicles.

Yes. Indian weddings typically run across several days and functions. Vehicles are assigned for the full period with the same chauffeurs throughout, which avoids re briefing every day.

Jaipur, Udaipur and Goa are our busiest destination wedding markets, followed by Delhi NCR, Chandigarh and the Punjab region for large family celebrations.

Yes. Palace and heritage hotel weddings in Jaipur, Udaipur and Jodhpur are a regular assignment. Narrow heritage approaches need careful vehicle selection, which we advise on.

Yes. For larger wedding fleets we assign a coordinator who manages vehicle timing, guest movement and the changing schedule that every wedding produces.

It usually does, and we plan for it. Wedding vehicles are booked with flexibility built in, and the coordinator adjusts vehicle release as functions overrun.

Yes. For the bridal car in particular we hold a standby vehicle, because there is no acceptable delay on that journey.

Yes. Guest reception at the airport, hotel check in transfers and onward venue movement can all be handled as part of the same wedding contract.

Yes. Conferences, product launches, award nights and exhibitions are handled with delegate shuttles, VIP vehicles and coordinated arrival timing.

Yes. KTC has provided ground transport for the G20 Summit, the ASEAN Summit 2018, the 90th INTERPOL General Assembly and numerous heads of state visits.

Yes. Production units regularly hire vans and MPVs for crew and equipment, along with sedans for talent, often on multi day schedules.

Yes. Venues such as the India Expo Mart in Greater Noida and exhibition grounds in Ahmedabad and Mumbai are regular assignments for exhibitor and delegate transport.

Yes. Award nights need precise arrival sequencing and late night guest dispersal, both of which we coordinate through a single point of contact.

Yes. We have provided transport for golf clinics and sporting events, including participant, official and guest movement.

As early as possible, ideally several weeks or months for peak wedding season. Specific models and vintage cars are limited and are booked first.

Yes, where practical. Viewings can usually be arranged in the city where the vehicle is based, subject to it not being on assignment.

Our Mercedes fleet includes the S-Class 350 and S-Class 450, the E-Class, the V-Class, the GLS SUV and the Sprinter van, covering flagship travel through to group movement.

The S-Class is our flagship chauffeur car, used for chairmen, heads of state, visiting principals and formal occasions where the rear cabin experience and arrival presence matter most.

Three passengers comfortably, though it is most often used for one or two, since the value of the car is in the rear cabin space rather than headcount.

Both offer the same flagship cabin experience. The 450 sits above the 350 on engine specification and trim. For most journeys the passenger experience is very similar, and the 350 is the more economical choice for regular corporate use.

The E-Class is the practical choice for daily executive travel, airport transfers and regular corporate use. The S-Class is reserved for occasions where flagship presence is required.

The V-Class is our most requested vehicle for moving small groups in comfort. Captain seating and a generous luggage bay make it ideal for corporate delegations, wedding families and VIP groups of up to six.

Typically six passengers in captain seat configuration, or seven depending on layout, with luggage space retained behind the last row.

Yes, it is one of the best options. Unlike a sedan, it carries six passengers and their luggage in one vehicle, which avoids sending a second car.

The Sprinter carries larger groups where an MPV is too small and a coach unnecessary. It is our standard vehicle for production crews, conference shuttles, roadshow teams and airline crew movement.

Configuration varies, but typically twelve to sixteen passengers with proper luggage capacity retained.

The GLS combines flagship cabin quality with genuine SUV capability. It is used for executive family travel, security convoys and premium touring where road conditions vary.

The core Mercedes range is available in all major metros. In smaller cities availability is confirmed at the time of booking, and vehicles can be positioned from a nearby hub with notice.

Our Mercedes fleet is owned and maintained in house, which is why we can guarantee condition and availability rather than depending on the open market.

The fleet is refreshed on a rolling basis. Vehicles offered for chauffeur duty are maintained to manufacturer schedules and presented in showroom condition for every assignment.

Yes. The S-Class is the most requested bridal car in our fleet, with the V-Class commonly used alongside it for the immediate family.

Yes. Monthly retainers on the E-Class and S-Class are among our most common corporate arrangements for director level travel.

Yes. The Mercedes fleet is offered chauffeur driven. Self drive is available on selected other categories rather than the flagship models.

Onboard connectivity can be arranged on request for corporate assignments. Please mention it at the time of booking so the vehicle is prepared.

The V-Class and GLS are the easiest for passengers with limited mobility because of the higher seat position and wider door aperture. Tell us and we will recommend the right vehicle.

Yes, where the vehicle is free. Regular clients frequently ask for the same car and chauffeur, and we accommodate it wherever the schedule allows.

Our Toyota fleet includes the Vellfire, Camry, Innova Crysta, Fortuner, Hiace and Coaster, covering luxury MPV, executive sedan, workhorse MPV, SUV, van and mini coach requirements.

The Vellfire is a luxury MPV used when four to six people want to travel together without giving up comfort. Powered captain seats and a quiet hybrid drivetrain make it popular for wedding families and senior delegations.

Both carry a similar group in comfort. The Vellfire has a more lounge like rear cabin and a hybrid drivetrain, while the V-Class has a more understated European character. Both are excellent, and the choice is usually preference.

The Hiace is our dependable group transport van, used heavily for airline crew movement, delegation transport, conference shuttles and airport group transfers.

Configurations vary, but typically ten to thirteen passengers with high roof seating and generous luggage capacity.

The Coaster is a premium mini coach seating around twenty, used where a van is too small and a full coach excessive, such as delegation movement and executive group travel.

It seats a full team comfortably, handles long highway days without complaint and can be serviced anywhere in the country. It is the most contracted vehicle in Indian corporate travel and a mainstay of our employee transport fleet.

Choose the Fortuner where roads are unpredictable. High ground clearance and a commanding driving position make it the right vehicle for project site visits, hill routes, monsoon travel and escort duty.

The Camry Hybrid is a quiet, efficient executive sedan, well suited to daily corporate duty and airport transfers where comfort matters but flagship running costs are not justified.

Yes. The BMW 7 Series is offered as a flagship chauffeur car and the BMW 520d as an efficient executive sedan for daily corporate travel.

Yes. The Audi A8 L is available as an understated flagship, often requested for diplomatic and executive travel where a discreet arrival is preferred.

Yes. The Jaguar XJL is popular with clients who want a flagship that looks different from the usual choices, and it is frequently requested as a bridal car.

The Carnival offers genuine comfort for a full group of seven with proper luggage room, and is a practical alternative to running two sedans for family or corporate group travel.

The Urbania is a modern high roof minibus that has quickly become the preferred midsize people mover in India, sitting between an MPV and a full coach for team movement and event shuttles.

Yes. We operate an electric vehicle fleet with charging logistics handled by us, so clients get zero tailpipe emission travel without managing range or charging themselves.

Usually to meet reported sustainability targets and to reduce running costs, particularly on dense city routes where EVs perform well.

Yes. KTC has maintained a vintage collection for decades. It remains one of the most requested parts of the fleet for weddings, photo shoots and brand events.

Yes. Vintage cars are regularly hired for film, fashion and advertising work. Scheduling needs more lead time than a modern vehicle because these cars run to their own pace.

Our SUV range spans the Toyota Fortuner through to the Mercedes GLS, giving a choice of capability and comfort levels depending on the route and the passenger.

Yes, and we would rather you asked. Tell our reservations team the passenger count, luggage, route and occasion, and they will recommend the right vehicle rather than simply taking the booking.

Yes. We operate a modern coach fleet for movements where large groups travel together, including Volvo coaches for long distance and premium group travel.

Our coaches typically seat between thirty five and fifty passengers depending on configuration, with luggage capacity underneath.

Volvo coaches are the backbone of large group movement, used for conference delegates, long distance tour groups and corporate events where forty or more guests travel together.

Yes. All coaches offered for client assignments are air conditioned, with air suspension on the premium coaches for a considerably smoother ride.

Yes. Full size coaches have underfloor luggage bays suitable for airport transfers and multi day touring.

Yes. Conference delegate transport is one of our core coach applications, including staggered shuttle loops between hotels and venues.

Yes. Chardham Yatra, temple circuits and long distance tour itineraries are regular coach assignments, often over multiple days.

Yes. Long distance intercity coach movement is standard, with driver rest requirements planned into the itinerary for safety.

Yes. Movements involving multiple coaches are managed by an on ground coordinator so the client has one point of contact rather than many drivers.

We have provided ground transport for national and international summits including the G20 and the 90th INTERPOL General Assembly, which involve very large coordinated fleets.

Yes, and it is often the best approach. A typical event fleet combines coaches for the main group, vans for smaller parties and sedans for VIPs.

Yes. Coach drivers hold the appropriate commercial licences and receive training specific to large vehicle handling, passenger safety and long distance duty limits.

Yes. The Toyota Coaster and Force Urbania cover the twelve to twenty passenger range where a full coach would be excessive.

Vehicle branding can be discussed for event contracts. Any application must be removable without damaging the vehicle, and we will advise on what is practical.

Yes, subject to the applicable safety requirements for the group. Please discuss the requirement with our team so the correct vehicle and driver arrangements are made.

Coaches should be booked earlier than cars, particularly during conference and wedding season. Two to four weeks notice is advisable for large fleets.

Coaches are normally hired on a daily basis rather than hourly, given the positioning time involved. Shorter transfers can be discussed for city movements.

Yes, with the appropriate driver relay arrangements. Overnight driving is planned carefully so duty hours and rest requirements are respected.

Yes. Every vehicle in our fleet including coaches is GPS tracked and monitored by our 24x7 control room.

Yes. Multi hotel pickup loops are standard for conference work, coordinated so delegates arrive at the venue in the right sequence.

We operate across more than twenty Indian cities including Delhi NCR, Gurugram, Noida, Mumbai, Bengaluru, Chennai, Hyderabad, Pune, Kolkata, Ahmedabad, Vadodara, Jaipur, Udaipur, Jodhpur, Goa, Kochi, Lucknow, Chandigarh, Jalandhar and Ludhiana.

Our head office is in New Delhi, at Mahipalpur Extension near the airport, which has been our operating base since the company was founded in 1943.

Yes. We have offices in Gurugram, Noida, Mumbai, Chennai, Ahmedabad and Pune, alongside the Delhi head office.

Yes. One way intercity journeys are common, for example Delhi to Jaipur or Mumbai to Pune. These are billed on a point to point or daily basis depending on distance.

Yes. Delhi, Gurugram, Noida, Faridabad and Ghaziabad are all covered from our NCR operation, which is our largest.

We operate across the Mumbai Metropolitan Region including South Mumbai, BKC, Lower Parel, Navi Mumbai and Thane, with an office at CST Road, Kalina.

Yes. Bengaluru is a major operation for us, serving technology clients across Whitefield, Electronic City and the airport corridor.

Yes. We serve HITEC City, Gachibowli, Genome Valley and Banjara Hills, with strong demand from pharmaceutical and technology clients.

Yes. Our Chennai office is at St Thomas Mount, serving the city and the manufacturing belt along Oragadam and Sriperumbudur.

Yes. Our Pune office at Lohegaon serves the Hinjewadi IT corridor and the Chakan and Talegaon manufacturing belt.

Yes. Goa is a significant market for destination weddings, corporate offsites and resort transfers across both North and South Goa.

Yes. Jaipur, Udaipur and Jodhpur are covered, with heavy demand for palace weddings and Golden Triangle touring.

Yes. Kochi is our Kerala base, covering backwater circuits, plantation and hill station routes, cruise arrivals and Infopark corporate travel.

Yes. Chandigarh, Jalandhar and Ludhiana are covered, with a statewide network that is especially busy during wedding season.

Usually yes. We can position vehicles into most locations with advance notice through our own fleet or vetted partners. Please ask and we will confirm.

Yes. Routes into Himachal, Uttarakhand and the Nilgiris are handled with appropriate vehicles, usually SUVs, and chauffeurs experienced on those roads.

Yes. Outstation journeys are billed per day with a minimum kilometre allowance, plus driver allowance and applicable state taxes, all disclosed before you confirm.

Vehicles crossing state borders attract state permit charges. These are billed at actuals and shown separately on your invoice rather than hidden in the rate.

Yes, that is the point of operating our own fleet and employing our own chauffeurs rather than aggregating local suppliers. Standards, training and dispatch are common across cities.

Delhi NCR is our largest operation by both fleet size and volume, followed by Mumbai and Bengaluru. Delhi has been our base since the company was founded in 1943 and handles everything from embassy delegations to daily corporate fleets.

Yes. Through our own arrangements and a vetted international partner network we provide ground transport across Asia, the Middle East, Africa, Europe and the Americas.

Yes. We have an office in Dubai at Oud Mehta, supporting UAE and wider Middle East requirements.

Frequently requested destinations include the UAE and Dubai, Saudi Arabia, Singapore, Thailand, Vietnam, Indonesia, Japan, South Korea, Nepal, Bhutan and Sri Lanka, alongside broader Asia, Africa, Europe and the Americas.

Yes. Corporate clients frequently book overseas ground transport through their existing KTC account, which keeps billing and service standards consistent.

Yes. Dubai and the wider UAE are served from our own office there, covering airport transfers, corporate travel and event movement.

Yes. Both are regularly requested for corporate visits and leisure itineraries, often combined with travel originating in India.

Yes. Sri Lanka is covered for corporate and leisure ground transport including airport transfers and touring itineraries.

Yes. Multi country itineraries are coordinated centrally so the traveller has one point of contact rather than arranging transport separately in each destination.

English speaking chauffeurs are standard on our international assignments. Other language requirements can usually be arranged with notice.

International bookings can be invoiced through your India account in agreed currency terms, or handled locally, depending on what suits your finance team.

Yes, extensively. Embassy, ministry and corporate delegations visiting India are a core part of our work, including protocol movement and secure route planning.

Yes. Indian corporates travelling overseas frequently ask us to arrange ground transport at destination so the standard matches what they receive at home.

Yes. We regularly complete vendor onboarding for multinational clients, including compliance documentation and insurance certification.

Yes. Airport transfers are the most common international requirement, handled through our partner network with the same flight tracking approach used in India.

Yes. Group and coach movement can be arranged in most destinations through the partner network, subject to local availability.

More notice than domestic, ideally a week or more, because vehicles and English speaking chauffeurs are arranged through partners in the destination.

We select partners to match our own standards and specify the vehicle category rather than leaving it open, so the experience is as close as practical to travelling with us in India.

Yes, for corporate accounts. Consolidated invoicing across destinations is one of the reasons clients route international ground transport through us.

We do not provide visa services. Our travel division can assist with air ticketing, hotel booking and rail travel alongside ground transport.

Contact the same reservations team on +91 11 4258 8888 or enquiry@ktcindia.com, or your account manager if you hold a corporate account.

Yes. We train and employ our own chauffeurs rather than sourcing drivers per trip, which is the main reason we can hold a consistent standard across cities.

Training covers defensive driving, route knowledge, passenger etiquette, protocol handling, discretion and grooming, delivered through our own KTC Academy programme.

Yes. Background verification, licence checks and document validation are completed before a chauffeur is assigned to client duty.

Our chauffeurs on corporate and premium assignments speak English. Language preferences can be noted at the time of booking.

Yes. Chauffeurs on client assignments are presented in uniform appropriate to the vehicle category and the occasion.

Yes. KTC employs women chauffeurs, and they can be requested for assignments where a client prefers it, subject to availability in that city.

Yes. Every vehicle is GPS tracked and monitored by our 24x7 control room, which supports both safety and accurate reporting.

Night journeys are tracked live, chauffeur duty hours are managed to avoid fatigue, and for employee transport a security escort is provided where required.

Duty hours are planned into the itinerary, with rest breaks and relay drivers on long distance or overnight assignments.

Yes. All vehicles carry commercial insurance as required. Certificates can be provided to corporate clients as part of vendor documentation.

The control room is notified immediately, passenger safety is the first priority, a replacement vehicle is dispatched, and the incident is handled through our insurance and reporting process.

Yes. Vehicles are maintained to manufacturer schedules in house, which is one of the advantages of operating an owned fleet rather than a brokered one.

Vehicles are cleaned and prepared before every assignment. Presentation is checked as part of the dispatch process rather than left to the chauffeur alone.

Yes. Pre trip checks cover mechanical condition, documentation, fuel and cleanliness before the vehicle is released for duty.

Yes. Chauffeurs assigned to diplomatic and VIP duty are briefed on protocol, secure route timing and convoy discipline.

Yes. Discretion is part of chauffeur induction, and we routinely sign confidentiality agreements for clients whose travel or passengers are sensitive.

Tell the control room and we will address it immediately, including replacing the chauffeur for the remainder of the assignment where appropriate.

Escort vehicles can be arranged for convoy movement. Armed security is arranged through licensed providers rather than by us directly.

Child seats can be arranged on request. Please specify the child age at the time of booking so the correct seat is fitted.

Yes. KTC (India) Ltd is a long established company with full statutory registrations, commercial permits and the compliance documentation corporate procurement teams require.

Pricing depends on vehicle category, duration, distance and city. Local use is typically a four or eight hour package with a kilometre allowance, and outstation travel is billed per day. Full details are confirmed in writing before you book.

The quoted rate normally covers the vehicle, chauffeur and the agreed hours and kilometres. Fuel is included on chauffeur driven hire. Tolls, parking, state permits and any night allowance are billed at actuals unless stated otherwise.

Yes, these are billed at actuals and shown separately on the invoice rather than absorbed into an inflated base rate.

Additional hours and kilometres are billed at the pre agreed extra rate stated on your confirmation, so there is no surprise on the invoice.

We accept online payment through our secure payment page, bank transfer and the usual corporate settlement routes. Corporate accounts are invoiced monthly on credit terms.

Yes. Online payments are processed through CCAvenue, a regulated payment gateway. Card details are handled by the gateway and are never stored on our website.

The payment gateway supports international cards. If a payment does not go through, contact us and we will arrange an alternative settlement route.

Yes. GST compliant invoices are issued for every booking, with your GSTIN recorded so input credit can be claimed where applicable.

Yes. Corporate accounts receive a single monthly invoice covering all trips, broken out by cost centre, department or employee as required.

Retail bookings may require an advance or full prepayment, particularly for wedding fleets and multi day assignments. Corporate accounts on credit terms do not.

Cancellation terms depend on the vehicle and notice given. Standard bookings cancelled with reasonable notice attract no charge. Wedding fleets, vintage cars and large coach movements have longer notice requirements. Full terms are set out on our cancellation policy page.

Short notice cancellations may attract a charge, particularly where the vehicle has already been positioned or where a specific model was blocked for you. The applicable terms are shared at the time of booking.

Refunds are processed in line with our published refund policy. Where a prepayment has been made and the booking is cancelled within the permitted window, the amount is refunded through the original payment route.

A reasonable waiting allowance is included, particularly on airport pickups. Extended waiting beyond that is billed at the agreed hourly rate and is discussed rather than applied silently.

A night allowance applies for duty extending into late night hours, which covers the chauffeur. This is disclosed in your quotation.

Yes. Outstation journeys include a daily driver allowance covering the chauffeur meals and accommodation, stated clearly in the quotation.

Yes, always. We provide a written quotation covering the vehicle, package, inclusions and any extras before you commit.

Rates can vary during peak wedding and conference season when demand is high. Corporate contract rates are held for the contract period.

Your account manager for corporate accounts, or enquiry@ktcindia.com for retail bookings. Invoice queries are resolved directly rather than through a ticketing system.

Our rates, terms and conditions, cancellation policy, refund policy and privacy policy are all published on this website and linked from the footer.

Yes. Self drive vehicles are available on daily, weekly and monthly terms, fully insured, with documentation handled properly and roadside support behind you.

A valid driving licence, government photo identification and a security deposit. International visitors need a valid international driving permit alongside their home licence.

Yes. Self drive vehicles are insured. The excess and the specific coverage are explained clearly before you take the vehicle.

Self drive is most requested in Goa, followed by Delhi NCR, Bengaluru, Mumbai, Pune and Jaipur. Availability in other cities can be confirmed on request.

Yes, subject to the applicable permits and disclosure at the time of booking, since interstate travel affects both permits and insurance.

Long term lease places a vehicle with your organisation for an extended period, typically a year or more, with maintenance and support included, avoiding capital outlay and fleet management overhead.

Corporates providing vehicles to senior management, organisations setting up a new office in a city, and companies that prefer an operating expense to owning a fleet.

Yes. Servicing, maintenance and support are included in the lease so the vehicle remains our responsibility to keep on the road.

Yes. Leases can be structured with or without a chauffeur depending on your requirement.

Long term leases typically start from twelve months. Shorter arrangements are handled as monthly retainers instead.

Yes. We provide vehicles and itineraries for sightseeing and touring, including the Golden Triangle, same day Agra tours, Delhi sightseeing and the Chardham Yatra.

We provide vehicles for the Chardham pilgrimage circuit in Uttarakhand, using vehicles suited to mountain routes with chauffeurs experienced on those roads.

Yes. Same day Agra tours from Delhi are one of our most requested itineraries, typically an early departure with a chauffeur who knows the route and the monument timings.

Guides can be arranged on request through our concierge service. The chauffeur is a driver rather than a licensed guide.

Yes. Our travel division can assist with hotel booking, air ticketing and rail travel alongside ground transport.

Yes. We assist with luxury rail travel including the Palace on Wheels, Royal Rajasthan on Wheels, Deccan Odyssey, Golden Chariot and Maharajas Express.

Yes. Air charter can be arranged for clients whose schedule cannot be met by scheduled aviation, coordinated alongside ground transport at both ends.

We operate travel desks at five star hotels, giving guests direct access to KTC vehicles and travel services from the hotel lobby.

Concierge covers arrangements around the journey, including airport meet and assist, restaurant and event bookings, guide arrangements and other requests that support a visiting traveller.

Yes. Extending a business trip into a leisure itinerary is common, and can be booked and billed together or separately as you prefer.